Terms and Conditions
Welcome to Remedy Fitness! We're excited to have you on board. Please take a moment to read our terms and conditions to ensure you understand the policies that govern our services. By using our services, you're accepting these terms.
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Cancellations and Rescheduling
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If you need to cancel or reschedule a session, we require a minimum of 24 hours' notice.
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If a session is cancelled between 12 and 24 hours before the scheduled time, a $20 cancellation fee will apply unless the session gets rescheduled for some time in the next three days.
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If a session is cancelled within 12 hours of the scheduled time, you will be charged a fee equivalent to half of your session rate.
Please understand that our trainers' time is valuable, and last-minute cancellations can often be challenging to fill. This policy ensures that our trainers are compensated for their time.
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Executive-Level 6-Week Challenge - Money-Back Guarantee
We offer a money-back guarantee for clients enrolled in our Executive-level 6-week challenge. Here's how it works:
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If you're unhappy for any reason after the first two weeks, you'll receive a full refund and the remaining portion of your 6-week challenge will be cancelled.
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However, to qualify for this money-back guarantee, you must adhere to the following conditions:
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Attend all sessions for the first two weeks with no cancellations or reschedules.
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Track your nutrition metrics as defined by your trainer.
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Do your best to adhere to the basic nutrition guidelines within those first two weeks.
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Please note, the money-back guarantee does not apply if the above conditions are not met.
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Remember, by booking a session with Remedy Fitness or signing up for the Executive-level 6-week challenge, you're agreeing to these terms and conditions. We appreciate your understanding and cooperation, and we can't wait to help you on your fitness journey.
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Please note: The information on this page is subject to change without prior notice. It is your responsibility to check these Terms and Conditions periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.